Terms and conditions
Thank you for visiting the website of TRYLAWN and for reading this policy. Please read it carefully and check it regularly for any changes.
This website does not set persistent cookies on users’ hard drives. However, to facilitate browsing the site’s ASPs (Active Server Pages), a session cookie must be set in their working memory (RAM or Random Access Memory). This cookie is automatically deleted when users leave the website.
You can disable acceptance of cookie files at any time using your browser’s options. However, this could prevent you from accessing certain online services or advanced functional capability.
Information exchanged automatically
As you access this site, information is automatically exchanged between your computer and the server. However, the information does not identify you personally (e.g. name, phone, address, subject) without action of some kind on your part. The following information is exchanged:
- Domain name
- IP address (e.g. 126.96.36.1990) which could enable a Web provider to disclose the identity of the person to which it is assigned
- The kind of browser (e.g. Netscape, Explorer) and the operating system (e.g. Windows, Mac OS) you use
- The pages you visit
- The date and time when you access these pages
- The address of the referring site used to reach the website
The website collects this information due to the technological requirements for Web use. The server needs this information to be able to send you files compatible with the computer equipment you are using. Rest assured that none of these requirements enable personal identification.
The information is kept and used by the server for statistical purposes (number of visits, the most popular pages, user technology, referring sites and users’ country of origin). It is never used to compile user lists.
Transmission of personal information
No personal information is collected by the website without your authorization, thereby ensuring compliance with the Act respecting access to documents held by public bodies and the protection of personal information.
Under sections 64 and 65 of this statute, any agency must collect personal information from you only if necessary, must identify itself, and must inform you of:
- the name and address of the public body for which the information is being collected
- the intended use of the information
- the categories of persons who will have access to the information
- whether the request is mandatory or optional
- the consequences of refusal to reply
- the rights of access and correction provided by law.
Generally, you are not required to provide personal information. Exceptionally, certain services may ask you for personal information, in which case, strict measures are used to make the site secure.
We would remind you that e-mailed information is not fully secure. This is why we do not recommend that you send personal information, such as your social insurance number, by e-mail. Similarly, we do not use e-mail to answer your questions requiring transmission of confidential information.
Electronic correspondence is processed according to the same rules of confidentiality as regular mail. If you send personal information by e-mail by completing an online form that is not protected or by registering for a mailing list, we assume you are granting authorization. Rest assured that:
- the website will use only the information needed to reply to your request and to follow up on it
- this information is kept and then destroyed in accordance with the requirements of the Act respecting access to documents held by public bodies and the protection of personal information
- the information transmitted will never be used to produce user profiles
- the website will send this information to another government agency only if your request concerns it or its transmission is required by law
- no information will be forwarded to a private organization
Under the law, you have access free of charge to any personal information about you held by our company. You may ask to have any inaccurate, incomplete or ambiguous information corrected or destroyed. All requests for transmission, correction or destruction of information must be made in writing to our offices.
Secure electronic services
The website provides target clientele with secure electronic services through an encryption method that guarantees the confidentiality of the personal information exchanged.
Services that enable access to confidential information can be accessed only via a user code or password.
When you use online services, whether for transactions or other purposes, the website must confirm your identity by asking you for certain personal information (e.g. name, contact information, file or ID number) needed to:
- verify your identity when you contact the website
- enter your file in order to have the proper information at hand when processing your message
- verify your identity when we contact you to reply
- guarantee the confidentiality of your information
Credit card information is available only to the service provider and is kept encrypted until the transaction has been completed to the parties’ satisfaction.
Our security protocol
The website uses the latest technology and equipment for ensuring the security of its transactional pages and maintaining the confidentiality of the information exchanged.
The security protocol used, SSL (Secure Socket Layers), makes it possible to transpose the information entered into encrypted information (128-bits) and to check the identity of the parties (the user and the website) who communicate with each other online.
Generally, secure pages are identified by a symbol [padlock] at the bottom of the screen. This symbol means that transmission of the information provided by the user is encrypted.
For optimal security, we recommend that you:
- use the latest version of a browser that complies with security requirements (SSL protocol with 128-bit encryption)
- delete your cache memory after sending your data
- keep your ID information, access code and password confidential. (The website cannot be held liable for their unauthorized use. Should their confidentiality be compromised, please notify us immediately to prevent fraudulent use of your identity.)
Definition of terms used
The following definitions are taken from the Grand dictionnaire terminologique de l’Office québécois de la langue française (Webopedia).
ASP (Active Server Page)
Abbreviated as ASP, a specification for a dynamically created Web page. When a browser requests an ASP, the Web server generates a page with HTML code and sends it back to the browser.
A message given to a Web browser by a Web server. The browser stores the message in a text file. The message is then sent back to the server each time the browser requests a page from the server. The main purpose of cookies is to identify users and possibly prepare customized Web pages for them.
A name that identifies one or more IP addresses. For example, the domain name microsoft.com represents about a dozen IP addresses. Domain names are used to identify particular Web pages. For example, in the URL www.pcwebopedia.com/index.html, the domain name is pcwebopedia.com. There are only a limited number of such domains.
The translation of data into a secret code. To read an encrypted file, you must have access to a secret key or password that enables you to decrypt it.
A unique identifier for a computer. The format of an IP address is a 32-bit numeric address written as four numbers separated by periods. The four numbers in an IP address are used in different ways to identify a particular network and a host on that network.
Also called a permanent cookie, or a stored cookie, a cookie that is stored on a user’s hard drive until it expires (persistent cookies are set with expiration dates) or until the user deletes the cookie.
Persistent cookies are used to collect identifying information about the user, such as Web surfing behaviour or user preferences for a specific Web site.
Also called a transient cookie, a cookie that is erased when the user closes the Web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user’s computer. They typically will store information in the form of a session identification that does not personally identify the user.
For more information about this policy
Send us your questions using one of the options indicated in Contact concerning access to information and privacy.
Conditions governing use
In using our company's website (hereinafter referred as the “website”), you agree to the conditions governing its use set forth in this document (hereinafter referred to as the “conditions”). These conditions may be modified at any time. We therefore advise you to refer back to them regularly.
The website is made available to surfers exclusively for personal and non-commercial use.
Description of the service
The website provides information to Internet users who wish to learn about our company. It also posts our services as well as services and programs offered by affiliate organisations.
Policy for the protection of intellectual property rights
Refer to the Policy for the protection of intellectual property rights of the website.
Links to other websites
The website includes links to other websites. As this company has no control over these websites, it cannot warrant the accuracy or completeness of the contents, advertizing, products, services or any other material available on or originating from these websites. Furthermore, this company shall not be held responsible for any real or alleged damage to the goods or services found on these websites, connected with, or related to the use or the fact of relying on the content.
Exclusion of responsibility
No advice or information obtained in using the website can create guarantees.
Concerning the website :
The information found on the website originates from many departments and agencies, outside sources as well as other governments and municipalities. The Department made every effort to ensure the accuracy, currentness and reliability of the content of the website. Sections of the website are revised regularly. However, certain recent changes could be missing. In such a case, please inform us.
Limitation of liability
Our company does not assume any liability for the information posted on the website.
Declaration of Intellectual Property
All information contained in the present website are the property of TRYLAWN, which holds all property intellectual rights. Except as stated otherwise, TRYLAWN's rights apply to all documents, data, compilations and other works that are diffused herein. All trademarks are also protected.
You are permitted to reproduce or download, on any medium, without further authorization and at no cost, all documents, data, compilations and other works contained herein, for non-commercial purposes, provided that you cite this source. Prior authorization for commercial use of this information shall be obtained from TRYLAWN. Further information on this subject is included in the section Intellectual Property Rights.
Integrity of the information
TRYLAWN guarantees the integrity of the information at the moment it is posted on this website, but not at any later date. It shall not guarantee any document, data, or other item contained herein if said document, data, or other item has been modified, before or after downloading. If there is a difference between an official text and the contents of this website, the official text shall prevail.
Intellectual Property Rights
Intellectual Property Rights are exclusive rights held by TRYLAWN on all documents. These rights specifically include copyrights, trademarks, and patents.
For example, the compilations of data and other information contained in this website are works protected by the same copyrights that apply to multimedia, literary, musical, or artistic works.
Third party use of items covered by these rights may, unless otherwise indicated and in accordance with exceptions contained in applicable laws, require that the user obtain an authorization, permit, licence, or transfer of interest from the holder of the rights. This is particularly a requirement for the reproduction, storage or use of items for purposes other than the strictly authorized use.
In this respect, anyone planning or wanting to reproduce, store, download, translate, present sounds and/or images in public, or telecommunicate any document, data, or other content of this website for commercial purposes must first obtain the authorization of TRYLAWN. This authorization may be obtained by contacting us at the coordinates available on the CONTACT US page of this website..
Moreover, when using these works, in the widest sense of the term, anyone who removes the name of the holder of these rights, and/or modifies the contents by addition to, subtraction from, or otherwise, infringes on the moral rights of the holder.
For more information about these terms
Send us your questions:
3465 Thimens, Saint-Laurent, Québec, Canada H4R1V5
Latest revision: January 2019